Terms of Use

Last Updated: February 02, 2025

Welcome to Jenifa WayaCook! These Terms of Use govern your access to and use of our website, online ordering platform, and related services. By using our website, you agree to abide by these terms. If you do not agree, please do not use our services.

1. General Terms

  • You must be at least 18 years old to use this website or have permission from a legal guardian.

  • All content on this site, including text, images, logos, and recipes, is owned by or licensed to Jenifa WayaCook and may not be copied, modified, or distributed without our written consent.

2. Ordering & Payment

  • Orders must be placed through our online platform using approved payment methods. Currently, we accept PayPal. We may add other payment options in the future.

  • Prices are listed in Canadian dollars and are subject to change without notice.

  • All sales are final once an order has been processed. Please review your order carefully before completing payment.

3. Shipping & Delivery

  • We currently ship throughout Ontario, Canada. Expansion to other regions will be announced as we grow.

  • Estimated delivery times are provided at checkout but may vary due to external factors such as weather or courier delays.

  • We are not responsible for lost, stolen, or delayed packages once they have been handed over to the courier.

4. Refunds & Cancellations

  • Due to the nature of frozen food, we do not accept returns. However, if you receive an incorrect or damaged order, please contact us within 48 hours for assistance.

  • Refunds or replacements may be issued at our discretion. Proof of damage may be required.

5. User Accounts

  • You may be required to create an account to place orders. You are responsible for maintaining the security of your account credentials.

  • We reserve the right to suspend or terminate accounts that violate our policies or engage in fraudulent activities.

6. Liability & Disclaimers

  • We strive to provide accurate product descriptions, but we do not guarantee that all information on our website is error-free.

  • Jenifa WayaCook is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

7. Changes to These Terms

  • We may update these Terms of Use at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

8. Contact Us

For any questions regarding these Terms of Use, please contact us at: BeingHelpful@Wayacook.ca

Thank you for being part of the Jenifa WayaCook community!